Automobile Services - Stranded by AAA on a Hot Day

Customer Service - Complaint
Review by yaegersteve on 2013-07-01
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
AAA, TENNESSEE -- My son is a AAA member and I drove him to buy a used car. When the car broke down near Dickson, TN - 60 miles from home, he called AAA at 2:05 pm Sunday, and they said they'd have someone out in an hour. After 90 minutes he called them back and they apologetically explained they were having trouble finding drivers. In the end they basically told us we were out of luck on a sunny Sunday because apparently we broke down in the wrong place and they won't work with companies in that area. We called a wrecker at 6 pm and are now trying to get reimbursed for a $400 tow.

I would never trust AAA with anything. Our lives could have been in danger.

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