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Be Aware! - Don't Buy Transportation From Priceline

Tropical Tour ( round trip transportation from airport to hotel) - Complaint
Review by rebekahlance on 2013-07-02
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
ST. THOMAS -- We purchased the transportation for $109 ( for 2 people, round trip)from Priceline. My first thought was " Wow, it's very expensive." But I was worried about the taxi ride in St. Thomas, so I decided to give it a try. I also did some research on the taxi fare, it turns out that the ongoing rate is $10 per person ( so for my husband and I will cost only $20 each way, $40 for a round trip)from the airport to the hotel and vise versa. I thought maybe it will be a private taxi, that's why it's triple the price. When we arrived the airport, our taxi was an open- aired safari taxi and the driver also picked up other passengers, just like the regular taxi. The only difference is that they have a booth in the airport.

We emailed Priceline but they wouldn't issue our unused trip because " as the contract stated, we can't cancel or refund after the reservation has been made."
So, we paid three times the regular price, a total rip- off. Why would a company that prides itself on savings partner with a company that charges an airport transfer for $109 for my husband and me when really the going rate is $40 ? All of the trip information was provided prior to booking I don't remember seeing the local rate posted for the customer to make an informed decision. " Best price guaranteed???" I will never use Priceline again.
Comments:2 Replies - Latest reply on 2013-07-02
Posted by iieee on 2013-07-02:
thanks for the heads up!
Posted by Old Timer on 2013-07-02:
Priceline is fast becoming a joke due to the way they are over charging for what you can pay direct. And generally just ripping everyone off they can find to steal from.

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