Home Depot Extended 4 Year Warantee....Dont Do It!
Washing Machine Repair - Complaint
HACKETTSTOWN, NEW JERSEY -- In 2010 I purchased a new Maytag washer from Home Depot and also purchased a 4 year Home Depot extended warantee...after 3 years the machine broke so customer service told me I had to call "above the rest" repair service. It took them 31 days to get the machine fixed...now 6 months later it's broken again and they said I had to call A&E repair.
After almost 2 weeks of waiting they called on the day of the repair and said they couldn't make it ...... after I cancelled the appt due to time conflicts and a job to get to. When I called to confirn the time that morn, I couldn't understand what the guy was saying thru his mumbling and he got nasty with me for having to repeat himself. Trying to make another appt with them, they could not accommodate me and said I would have to take a day off of work as they can't give a certain time. They show when they show.
So now I'm trying to get an appt with the other horrible co( above the rest) meanwhile I have no washer and can't do the laundry mat due to 3 back surgeries.....so regarding the 4 year warantee..don't set yourself up people, its sooo not worth it!