Company Response on 07/05/2013:
We apologize for the disappointment with our delivery policies. While it is vague in which aspect you are disappointed, we would like to investigate to see how we can better serve you. Please email us at TellUs@RoomsToGo.com "Attention My3Cents" along with your order details so we can look into this further. Again we apologize and look forward to hearing from you.