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Churches Chicken - Unbelievable

Complaint
Review by dezfranklin on 2013-07-03
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
WACO, 1325 E WACO DR., TEXAS -- I went to Churches Chicken on Thursday, June 27th for a simple 2 piece mixed. I sat in the drive thru approximately 15 minutes. When I got to the front of the line, she told me it would be a 15 minute wait on chicken. I said ok since I've already waited 15 minutes. The drive thru employee gave me my total and asked me to wait at the front. I asked for my receipt and she said they were out of receipt paper (really). I watched two employees get into a gray Chevy Impala and pull away. After 20 additional minutes, I went to the window and there was one man frying chicken and no one else inside. He acted like I was invisible. The two workers then got out of the car with another employee. One was on the phone, the other had a grill for days. Grill girl asked, "Why is she looking like that?" Then phone girl said your order is coming up. I asked if I could have my money back. She handed it to me and I will never return.

Management get it together. You have employees that do not care how your business is being run.
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