Paytel Communications - Company Is Telling Me To Remember A Pin Number From Apprx. 6 Yrs. Ago
Customer Service And E-Mail - Complaint
GREENSBORO, NORTH CAROLINA -- Need to set up minutes for Paytel. Had a account apprs 6 yrs. ago. had me to fax a brief message, this I did. After 2 wks. was sent a email stating pin number was ready. got to receive 1 phone call. Went in to add more minutes. Well guess what, MY pin number did not match my number with them! Here we go again. This is Wednesday and I've been e-mailing since last week and still no reply or problem corrected. Found this out when I called 800 number and by the way YOU can not reach a live voice by calling this number. have got to talk to inmate 2 times. What a rip off Paytel is!!!