Payless Car Rental - Stuck In 124f With Broke Down Payless Car
Customer Service - Complaint
LAS VEGAS, NEVADA -- Stood in line over one hour. When we got our car and placed luggage, etc inside, they said they gave us the wrong COLOR car- it was the same dang model! Had to repack everything. First day of driving car stalls out on us WHILE driving, including in the middle of a busy intersection!!! Called customer service who told us to take it back for exchange. we insisted on them coming to get it and bring us a new car. Only when we said that if they wouldn't do it and someone hit us while they made us drive it back clear across town we wouldn't pay them a dime in case of an accident did they agree to send someone.
Its been two hours and so far no one called to let us know they are on their way and no one has showed up. Its 124F outside. This is crazy. We will be sure to let everyone waiting to get a car at Payless know how they treat their customers! This is definitely not the end if it. Do NOT use Payless!