Sears - Do Not Buy a Riding Lawn Mower
MITCHELL, SOUTH DAKOTA -- First, it's Sears period. Second part first. The normal things you need to replace as oil filter is not stocked in stores nor can it be shipped to stores. Add shipping costs. I knew after checking and upset to find they did not ship to any small outlets. Traveling 100 mi. where their only lg. store is located so placed order for 2 only to find they neither stock nor ship to stores period. These should be in every store as they need to be replaced.
Second, when I ordered mower with great hesitation showed shipping charges $84.99 delivery and $63.90 tax and no place for coupon code. Reentered, still none but ordered. The girl @ store, approx. 20 mi. away called expressing to my concerns of delivery charge and said they complained to online orders. I noticed I was charged $80.00 delivery after she called. I went and ordered as if buying and sure enough a place for code and $80.00 del. ch..not as first shown when my order was placed. This time said est. tax was $64.80 and no percentage turns out to that figure.
Upset, beyond upset and can see why they are going under. Everyone I talk to have switched, long time customers. One of my first charge accounts over 40's yrs. ago which I no longer have per me.