Best Western - 100% Crooks! Horrible Hotel
SAN DIEGO, CALIFORNIA -- This was the worst hotel I have ever stayed at. It started with all the outlets were broke in the room. We could not turn on any lights nor charge our phone. In order to have any light we used the very loud bathroom/fan light which kept up my kids. The ac unit is on the way out as well and took hours to cool this very small room. It was extremely loud. The TV had terrible reception so watching anything we had to look threw lines. The fridge was 100% broken so all our food and drinks spoiled. Wi fi was so bad that we never got a strong enough signal to get access to internet. There was a large gap under the door to the outside big enough to put a sandal all the way outside while door was closed. Hello Bugs ! We tried to go down to the vending machine to just learn they were both out of order. We then tried to go to the pool and there was no pool lights. Zero. This place is so run down. Swimming in pitch black no thanks.. kids felt scared. When we went to bed we smelled the sheets.. Yuck!!! The next morning I went to make coffee and noticed the coffee straws were all previously used.. GROSS! I just had enough. I went to the front desk and the girl got her Super visor which was so rude.. She could care less that anything was wrong. She offered me ten dollars back and said thanks for coming. I have sense tried to reach the hotel Manager and verified he was in fact on property when I called several times but was put to his voice mail. He has never called back. I have left several messages. I believe this hotel is running a scam..
I can't understand why they continue to rent this room out knowing all these things were wrong. I will never go back.