Verizon Email Account Hacked. Verizon NO Help at All
Customer Service on the Phone and Live Chat for Email - Complaint
WILMINGTON, DELAWARE -- My email account was hacked multiple times despite changing passwords multiple times. I asked to have the account disabled and to replace it with another just for Verizon use. They refused saying it is a "primary" account and they cannot disable "primary" acounts unless I discontinue ALL services and then re-apply with a new contract. INSANE! I just wanted to open a clean account.
The old one is being used to send out thousands of emails to people I don't know and the people I do know are really upset! Not to mention the MAELERDEMON emails swamping my account. No help at all for this nightmare. If they cannot disable an email account, how good can their technology really be?