Travelocity is a Scammy Website, Horrible Outsourced Customer Service
Travel Package - Complaint
LOS ANGELES, CALIFORNIA -- I rarely write reviews on anything but I am so frustrated with Travelocity that I am taking time off my holiday to write a review on them. This is the first time I purchased a travel package on Travelocity and it will be the last. They keep changing the deals they offer online, so if you found something that you may have liked in the morning most likely it will be more expensive or not the same deal at night.
The package I purchased had a deal of $2000 credit to be used at the resort and after I checked out and received the confirmation that deal is not confirmed, instead the deal I got was Free Green Fee, which is not what I purchased. Spent half an hour on the phone getting transferred and explaining to 2 different people that could not help and when I got transferred to the third one I got disconnected.
In addition to my unhappiness the flight I selected was not the same that was confirmed. Now my husband and I will spend 10 hours in Atlanta before getting to our destination. Nice way to start a vacation.
I always buy at Cheaptickets.com and never had a problem. I thought it would be the same with Travelocity but these travel websites are all scumbags and they are all trying to rip you off!