HSN - Refund Policy
Pocket Hose - Complaint
VAN NUYS, CALIFORNIA -- Purchased 2 pocket hoses on 4/2/13, both failed on 7/4/13. The hoses split open. In addition the first time I used these products the shut off valve cracked on first use. HSN only does refunds the first 30 days and will not honor a refund for a defective product..
Hundreds of these pocket hoses failed and are continuing to fail. See customer reviews on HSN.
HSN told me 30 days only, it seems like we have your money so we don't care. If the product is defective it should not be sold and refunds should be provided.