Defective Nike Shoes
PENNSYLVANIA -- After less then 3 months I noticed that both of my shoes are splitting in the same place. I notified NIKE. They informed me that I have to ship the shoes back to them. So I packed them in the original box with proof of purchase. About 3 weeks later I received my shoes back with a letter stating, " Problem caused from an outside abrasion. Not covered under DEFECT MATERIAL." When I called them back to question. The person I talked to, told me that he was NOT the one that inspected my shoes and there was nothing he could do. I spent $140.00 for these shoes.
ALSO, NIKE kept my original box and Proof of Purchase. I also questioned about why I didn't receive those items back. I was told that in the claims description, it states that they DO NOT send any of that back to you. NIKE has also put marks inside of my shoes with a marker. NIKE refuses to give me a discount towards any other purchases. I told them that I will tell everyone that I know, DO NOT BUY NIKE. They charge high dollars for cheap shoes. I also went back to wearing MERRELL's. They last longer and hold up tons better. NIKE personnel, is like talking to robots. They will only talk and say what is on the computer screen in front of them. I asked a question and the person I was talking to, actually ask me to wait a moment so he could find the answer on the computer.
My opinion about NIKE is that they sell cheap shoes with high prices and THEY will not make good on defective products.
2 defective shoes