Verizon Wireless - The worst manager and experience at a store I ever had
OXNARD, CALIFORNIA -- I went into the Oxnard Verizon Wireless store and met the worst store manager ever. He was rude and has no compassion for his fellow man. I am a disabled person and he was rude and mad the associate helping Mr struggle with a return for two hours. If that wasn't bad enough he had the nerve to ask her for a tablet and to pull up a specific page after she had been struggling for almost two hours when he was not more than two feet from the counter to do it himself. Just plain lazy and downright rude.
On the was out my hands were full and this manager decides he shouldn't help a disabled person when he was no more than five feet from the door. Well my shoelace got stuck on the door stop and I almost fell. If it wasn't for my cane I would have fallen. The manager made no attempt to help me free myself. I was stuck waiting until a different associate came to my assistance. The manager never thought he should Check on me. I went in the next day to fill out an incident report but was in too much pain to stay and fill one out. The girl I talked to said she called her district manager and she could call me and take the report over the phone.
That was June 8. This is how little respect this store manager has for the disabled. He shouldn't even be a manager. I am still waiting for them to take the report after multiple complaints. Verizon Wireless also changed my contract to limited data without disclosing this to me prior to the contract change. I feel this is totally illegal. I have complained about this but all they do is give me the run around and corporate double talk. They want everyone off the unlimited data plan and will do anything they have to to change it without disclosing the change to their customers. I am very disappointed with Verizon Wireless for cheating me out of my data plan. You should be ashamed of taking advantage of disabled people. How sad.