Direct TV Lies and Cheats You Out of Your Money
Pay Per View
HARRISON, TENNESSEE -- Beware of Direct TV.. They will tell you anything and promise you things to get you to sign up with them. After you have signed then they hit you with all the little added expenses. I was trying to tough out the contract but every time you add a service you get a new contract and back to 2 years obligation. I moved and took Direct TV and now I have a new 2 year contract. Look at your fine print on everything with Direct TV.
They do have good repairmen who does fix your problem but the company does not tell you the truth.. If you have your satellite dish on a metal pole.. look out.. you could loose your TV from lightning . This has happened not once but twice in 2 separate locations. They do not ground their poles. If the TV gets shorted that is your problem and they will try to tell you it was not their fault or that lighting did not do it..
I kept asking the question, explain, why in 2 different locations I have lost the hdmi port of the TV during a thunderstorm with lighting and lighting struck both times at both locations. No other electrical component of any kind was damaged. I have never received an answer for that question. Now last night, I had ordered a pay per view movie Identity Thief, well I was watching it tonight and the movie stopped recording in the middle of the movie due to bad weather.
I called Direct TV, spoke with their billing department in Mexico who informed me I had to pay no matter what once I order the movie. So now I have to pay them 5.99 for a movie half seen due to bad weather. If you buy a product in a store and it is faulty at least you get to return it.. But not with Direct TV. Once Direct TV was a really great company to have service with but not anymore, they have become too caught up in making money and forgetting real customer service. Years back they were a very good company but now I warn people. Dont sign with Direct TV. They will send the repairman out to fix the satellite but that is the only good thing about them .
But you have to have the protection plan to get that service. I was informed the complete truth after I ordered and received the add't programs, did not like the direct movie program BUT to get rid of the service I have to start a new 2 year contract. Direct TV has become a money making business with no regard to the consumer. All I can say to whoever reads this, be very careful with Direct TV and read all the fine print before signing with Direct TV..