Traverse City Cherry Capital Dealership Complaint - Rude Service - Subaru
TRAVERSE CITY, MICHIGAN -- I have had a '99 Subaru Forester in many times for the same problem. I always try to be polite and just get it fixed. That has not been the response of one "service manager."
Once I waited 55 minutes to find out if my car was ready as promised only to be told it was not.
In another instance I had to get my salesman to come out and ask what was being repaired. These are only two of five unpleasant encounters. I was willing to work to get the problem repaired because I liked the car - but they have forced me into additional action. When will this dealership learn that customers are to be taken care of? They did not even do what Subaru authorized.