Pat and Mike's Irish Pub Complaint - Charged my debit card "3" times
LITTLE RIVER, SOUTH CAROLINA -- Went to Pat and Mikes's Irish Pub on Saturday March 4th for a meal with my family. Meal was fine and we paid for it with our bank debit card.
Tuesday March 7th I received a call from my bank that a $51.01 charge was placed on my account "3 times". I called the resturant and spoke to someone. They told me I had to come in and prove they did this. I thought if they had their records from Saturday night they would see this error and could be handled over the phone but that would create too much work for them.
Wednesday March 8th I delivered proof of this error and their receipt from Saturday night. A lady by the name of Carol took the info and said she would take care of this that night and would call me to give a confirmation number. Well this did not happen.
Thursday March 9th I called there around 4:45pm and spoke to Carol. She got very hostile with me and said she did not work on Thursday but just got there for a meeting. I then said "well you were going to call me last night" and she said they got very busy. She then said she would take care of this and call me within the hour. Well 6:45pm rolls around and I stopped at the resturant. When she finally came out to talk to me she told me it would take 15 to 20 minutes because she was very busy and I would have to wait. She, in a very angry voice then said "I told you earlier I would take care of this". I told her I wanted my $102.02. She went to the back room and about 10 minutes later she come out with the bank statement I had given her with 2 confirmation numbers written on it.
Well guess what. It is now Friday March 10th at 5:45pm and I still do not have my money.
I have never been treated so bad for something that was not my fault. Monday I will be at the bank taking care of this matter.