Home Depot Complaint - Installation of water heater
SAN DIEGO (BALBOA & GENNEESE), CALIFORNIA -- I Gary Kneeland purchased a new water heater from home depot (Balboa and Genesee) san Diego ca. and purchased and installation of that water heater the same day to be installed on the same day.
Well everything was going ok on the installation so I left my house manager of the house in control and told both (house manager) and (installer) that when the installation was finished the installer was too go to my house manager when completely done and ready too leave and he would pay him (California metro plumbing) as I had too go to home depot for a Christmas tree, and then too sears for a carpet cleaner.
Well too my surprise I came home and checked with my house manager (flooding in hallway and all bedrooms) then I went into master bedroom where the water was running and overflowing from my master bathroom sink.
I called home depot while standing in an inch of water and they said there was nothing they could do about it!
It took exactly 1 week to file the claim whit home depot which the plumber denied. then colonial insurance (3rd party insurance company) for the plumber and it has been a hassle ever since.
I was deprived of Christmas and $3500.00 to repair my home from flooding caused by home depot and it's third party sub contracted labor.
My claim started on dec.19,2005 and has not been resolved as of this time (03/10/2006.
If your thinking of home depot (DON'T DO IT) it's not worth the hassle or aggravation your going too go through (in shotty craftsmanship, and incompetence!!!!!!!! Totally dissatisfied customer.
Gary Wayne Kneeland
3580 conrad ave.
san Diego ca.,92117