Public Storage - Leaky Roofs Unresponsive Rude Managers
30x10 Sorage Unit - Complaint
DURHAM, NORTH CAROLINA -- Opened up the unit to find about an inch of water on the floor and mildew growing on a majority of our possessions. Called the district manager that just kept repeating :read your lease" and then went on to tell me they knew the roof was leaking because they had other complaints but we were not contacted. Why? because the district manager Tyndall [snip] is lazy and ignorant and obviously doesn't know how to use email, telephones or a database. Home office told us we should have been notified of issues on this property
Thank God we have private insurance. We were told by an employee that Public Storage won't cover flooding through their insurance.
Stay away from this place. Pay a little more and get a decent unit where the company actually doesn't neglect their property. These people are the slum lords of storage.