Travelosity - Made a Mistake on Writing Name on Ticket

Customer Service - Complaint
Review by mojicatribe on 2013-07-07
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
WINFIELD, ILLINOIS -- I wrote my last name twice and the operator was so rude on the phone. He acted like I was bothering him and he ended up saying he could not help me due to the ticketing desk was not open and I would have to call back. He told me I would have to call the ticketing desk myself. I called Frontier myself and they were so kind as to change the name for free. The agent also stated it's best not book through these website. I will never do that again!!
Comments:1 Replies - Latest reply on 2013-07-07
Posted by Old Timer on 2013-07-07:
That is pretty funny, (not the name problem) that even the airlines themselves are warning patrons of the nightmares sites like Travelocity, Priceline and other 3rd party sites cause.

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