AT&T - Worse Service Ever
Customer Service, Tech Support, Service cancellation,
SHIRLEY, NEW YORK -- Trying to call my mother for past weeks, no connection. She been in 3 different states, still no connection.
Called AT&T transfer to tech support, they have no idea what they are doing. Got transferred to a supervisor, he doesn't know anything.
Asked for cancellation transfer me to that dept recording said 2 min waited 48 min lol. When talking to the representative I have to correct him at least 4 times about my name. Then he is giving me bull advice to talk to the tech support. I told him he can't help me but he keeps saying talk to the tech support.
They really don't want to cancel the service just bill on time. I had to hang up on the guys because he is keep tell me to talk to the support .....I told him about 8 time I did couple of times. Guess cancellation dept as DUMB as rest of the company .....