Dell Solution Station / Dell Corporation - Dell Complaints Unscrupulous Practices & Tech Unskilled Services

Dell. Solution Station
Review by Kycat on 2013-07-07
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
ROUND ROCK, TEXAS -- CONSUMER COMPLAINTS

BBB ACCREDITED BUSINESS SINCE 4/10/1989
Dell Inc
(877) 717-3355
SharePrint
CONSUMER COMPLAINTS

BBB ACCREDITED BUSINESS SINCE 4/10/1989
Dell Inc
(877) 717-3355
SharePrint
Customer Complaints Summary
6448 complaints closed with BBB in last 3 years | 1998 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 708
Billing/Collection Issues 207
Delivery Issues 300
Guarantee/Warranty Issues 863
Problems with Product/Service 4370
Total Closed Complaints 6448
Definitions | BBB Complaint Process | File a Complaint against Dell Inc
See Trends in Complaints on Dell Inc

Complaint Breakdown by Resolution
Complaint Resolution Log (6448)BBB Closure Definitions
Complaint resolved with BBB assistance (5666 complaints)
7/6/2013 Problems with Product/Service
7/5/2013 Problems with Product/Service
7/5/2013 Problems with Product/Service | Read Complaint Details
7/5/2013 Problems with Product/Service | Read Complaint Details
7/5/2013 Problems with Product/Service
7/5/2013 Problems with Product/Service
7/5/2013 Delivery Issues
7/5/2013 Delivery Issues
7/4/2013 Problems with Product/Service
7/4/2013 Problems with Product/Servicep
1 2 3 4 5 6 7 8 9 10 ... 567
BBB found business made good faith effort to resolve complaint but customer not satisfied with business response (782 complaints)
Comments:2 Replies - Latest reply on 2013-07-08
Posted by FoDaddy19 on 2013-07-08:
Okay, but what is your complaint about Dell specifically?
Posted by John Nicholson on 2013-07-08:
The implication is that Dell has many complaints filed against them and anyone who is thinking of buying a Dell should we afraid---very afraid.

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