Value City Furniture - Leather Rocker Recliner Peeling
CHESAPEAKE, VIRGINIA -- I purchased (3) leather rocker recliners, a black fireplace, a bedroom set and a kitchen set. My first complaint was they kept changing my delivery dates on me. I went and talked to the manager, and he gave me a bed frame because I told him that I was not going to continue to sleep on the floor. Finally; they delivered my furniture, and the tech did not want to put my fireplace together. I told him to return it to the store. Then, the covering on my dresser and bed started peeling. It was like contact paper. Lastly, when my rocker recliner started peeling at the headrest...that was the straw that broke the camel's back. I called the warranty department, and they sent a tech out. He claimed he couldn't fix it. He called Corporate, and they told me that they would replace the back, and then 3 days later...I got a letter saying that they would not replace it.
I will never buy anything else from Value City and I will tell all of my friends not to purchase anything from them as well. I spent a lot of money with this company and for them to not honor their warranty is just wrong.mNever Again!