Blackman Plumbing Supply - No Help Here
Kohler Replacement Parts - Complaint
MEDFORD, NEW YORK -- Needed lever for Kohler toilet tank. Has to be purchased at a major plumbing parts supply.
A Kohler showroom is attach to Backman's. Counterperson looked up part# and said he could order part. Two weeks ordered time. Never heard of a part to fix a toilet on a two week order. He offered no solution. I ask him to copy part# page. A no go. No offer of overnight shipping.
No offer to contact other Blackmans Plumbing Supply stores. He gave me a business card for a small mom & pop plumbing supply that I'm familiar with. No help there.
Never like using Blackman. Made me feel that I'm wasn't important enough for them to bother.