Rental Cars .com - Do Not Use Rental for Venice

5 Seater Car - Complaint
Review by icamillo on 2013-07-09
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
VENICE ITALY -- I recently rented a car through rental cars. com. The company they use in Venice is called LOCOAUTO. I found them very unhelpful. They only have depots at airports. They do not have any help in the car park where you pick up your car so if you have a problem you have to go back to the kiosk in the airport where the attendants were rude and dismissive. If you go with rental cars MAKE SURE IT IS WITH A LEGITIMATE COMPANY LIKE AVIS ETC.

I used them in Australia and had no problems, but this was definitely not a good start to a holiday and unfortumately you have to pay up front, so they don't have to be helpful. They already have your money.

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