La Z Boy - A Company That DOES NOT Stand Behind Their Product
Customer Service - Complaint
MONROE, MICHIGAN -- After delivering a defective sofa and recliner, it took 3 weeks to get a "technician" to examine the issue. He came and ordered replacement parts, and we are still waiting after 2 1/2 months. Now we are told they will not come on a Saturday, after being assured that Saturday appointments are never an issue.