Ashley Furniture - Defective Sofa
Power Recliner Sofa
STERLING, VIRGINIA -- We bought power recliner leather sofa set. When it was delivered they look good. After a month or so we have seen the defect. After few months it increased to bigger size.
When we went to store and complained about defect, they asked us to email the picture, they don't want to take it in store itself. When we have picture with us, they can do everything there itself, but they don't want to.
When we sent email, the lady called us and she said, we did the scratch, it was not defect!
First, they have delivered defective piece for whopping price of 3000+ dollars. Shipping was extra.
Please never buy sofa from Ashley, they are the #1 cheaters. When we buy they will offer sweet words of Guarantee, Warranty and so on. When you see problems/issues, they will put the fault on you.