Legandary Journeys Has No Business Being in Travel Business!!!!
Group Cruise/flight/hotel - Complaint
VILLAGES, FLORIDA -- I have to admit, we were impulsive in booking the cruise from Sydney to Hawaii with a group of friends, who actually originated and advised us to book with "LJ" who was marketing it as discounted rate for groups! This blunder was committed in April 2012 when we deposited $3,000.00 for a cruise we would take in April 2013! Yes, I know, we were fools to have let LJ sit on our money for a WHOLE YEAR! But then there is always first time for everything, right?
This was our first and last time to be scammed by LJ. Also, to top their scamming, LJ 'Reservation Agent' informs us since we are on the east coast, we have to pay $300.00 each for flying from NY! Stupid us! We did. After this absolutely no communication from so called 'Reservation Agent' for 9 months and year 2012 is gone. Come January 2013 we are supposed to pay balance for the cruise - guess what? No reminder or call/email from this scuzzbucket of 'reservation agent' - we still did the right thing and paid balance and called him up to get further details about flights/hotel etc. of which he provided none.
It went on back and forth till end of March 2013 when Royal Caribbean emailed us with confirmation no. and 'check in' on line since we cruise with them often. So now we emailed this LJ idiot again about flights etc. Turns out LJ air dept. had booked us on outlandish routes! How about on return from Hawaii, we had to wait 11 hours at Honolulu airport to catch a flight to SEATTLE and next day from Seattle to New York!! So it took us 2 days to fly within US! Upon questioning his answer was 'he doesn't do the air reservation and for additional 600.00 he can have the flight changed to direct flight!!! Say what?? We already paid $600.00 in 2012 as penalty for flying from NY!
Then, he had no clue as to what hotel we would be staying in Sydney till seven days prior to our departure of April 14, 2013! I must have called him relentlessly so many times and he had the nerve to threaten to hang up on my husband because he was angry about Jeff asking for additional 600.00 while American Airlines was ready to change our flight for half that price! This company should not be in Travel Business. They are nothing but extremely incompetent, rude, ignorant bunch of scammers and the owner is the head scammer. All I have to say to my fellow senior travellers: "Beware of Legandary Journeys - you have been warned". Thank you.