Clearwire - HORRIBLE! Customer Service
Internet/Hot Spot - Complaint
NASHVILLE, TENNESSEE -- Clearwire is awful! The customer service is like talking to a computer. They all have accents and follow a script so well that if you stop them and ask a question they will pause and just pick right back up were they left off.
I spent 2 1/2 hours on the phone and got no answers. Also don't get the Hot spot it does not work when traveling or outside of a 10 mile radius of our home. We wasted so much money and received practically nothing. The internet is slow and horrible as well. Oh and lets not forget, they like to lie A LOT!
One representative will say no you don't have an extra charge for this and the next will say we must charge you for this then a manager will say we can't then the next manager will say we can etc etc. It's almost as if they say whatever just to get you off the phone then do what they had already planned. I would not recommend Clearwire.