Avoid American Airlines (AAA)
NORMAN, OKLAHOMA -- To be honest, I didn't use AA a lot for traveling in the last several years -- only 5 or 6 times as I can remember. However, for each traveling with AA, the company makes me down every time!!! The plane was either delayed, or cancelled, or no captain was assigned!!! On June 31, 2011, My flight from LBB to DFW to Chicago to Alaska was initially delayed at LBB. Actually, they have flights directly from DFW to Alaska, but I need to travel with my friend from Chicago.
Anyway I couldn't be on the plane to Chicago due to the delay, and took the one directly from DFW to Alaska. Bad thing was my packages were all delayed for two days, as was my other schedules in Alaska because I need the packages. I have no idea how did they do that?
On May 8, 2013, I had an interview in Philadelphia, and my flight was from OKC to Chicago to Phi. Again, the flight was delayed at OKC, and I was not able to get onto the one to Phi. I waited until 10:30 pm that day to get my ticket to get on board. Then, after 1h30mins, I was informed that they didn't have a captain for that plane and they were trying to get another one who was on the way home. After another 30 minutes, we were informed to leave the plane!!! I didn't get to the company in time and it was Friday on the next day... anyway, I didn't get the job.
On July 2, 2013, I was traveling to Boston from OKC to visit my girlfriend. Again, it was from OKC to Chicago, to Boston. The flight was delayed at OCK, then I was assigned to the flight on the next day!!! On July 9, 2013, I was back from Boston to Chicago to OKC. The flight got to Chicago in time; however, from Chicago to OKC, I was informed that again they didn't have a captain for the plane and the flight delayed for more than 2 hours!!!
American Airlines, what's the matter with you? I will never use AA again for traveling as long as the price of other airline companies is not too much higher than that from AA (~$100 for domestic; $200 for international). Please avoid AA if you have another choice for saving time and maybe for not losing some important opportunities in your life.