Macy's - Interest Charge Which Was Promised to Be Removed but Didn't Hapen.
LOS ANGELES, CALIFORNIA -- Macy's overcharged me interest charge on furniture that I purchased one year ago, which is payed off. I called customer service several times to solve this problem, They promised to solve this problem three month ago but still showing the charges on the bill. I call today 7/9/13. I spoke with customer service for 3 hours and 13 min. , spoke with 4 people, two employees and two supervisors. They can not remove the overcharged interest. For that reason I closed the account.