Clarion Hotel-Oxon Hill - Worse Experience EVER
Hotel accommodations - Complaint
OXON HILL, MARYLAND -- My church checked into this hotel on July 5th at 3:30 am (there were about 30 of us) and we traveled about 7 hours to get to the hotel and find our rooms had mold on the ceilings and walls. It was such a high level of mold it was dangerous for anyone to sleep in the room.
We asked for another room at which were given but very hesitantly. The following day during a banquet which we were there for, the event went over by 10 minutes and the general manager came in flicking the lights telling us to wrap it up. Many of the participants in attendance were shocked and appalled. The manager then got very vocal telling the guests to hurry and clear the room.
During the banquet we thought the rooms would be clean only to have us return and find the beds unmade and no fresh towels/linen.
When we checked out on July 7th and was asked about our stay we informed management of our dissatisfaction at which she stated "if the stay was so bad why did we stay". There was a large convention in the area and the hotels within a 25 mile radius were all full so we did not have the option to stay elsewhere. The rooms are old, very outdated (they still have tube TV's), push bottom box phones, the rooms were very unclean.