Dish Network - Illegal Charges on My Account
Customer Service - Complaint
SALT LAKE CITY, UTAH -- I wouldn't even give them a half of a star! They're charging more for taxes than the listed tax rate. The listed rate is 6.3%. My bill is 111.99. Which would make my taxes 7.06. They're charging 7.10. Doesn't seem like much but if you multiply that by the 10k customers they have it adds up. When you call in to ask them about why they're charging a different amount than what is listed they REFUSE to speak to you about it in customer service. They specifically tell you they cannot and will not help you. They will not even let you talk to someone about it, they say you have to EMAIL their tax department?! Even then you don't get a response!!!
Plus not to mention their service is HORRIBLE!!!!! I haven't even had them for 8 months and on three separate occasions my service went out and then they charge you for sending someone out to fix it when it's their service that doesn't work!