Allstate Insurance - Allstate SENT Out Check and Canceled-Deposited Bad Check!
Claims Department - Complaint
MACON, GEORGIA -- I was hit by an insured of Allstate and Allstate sent out a check and then one of their employees canceled the check and resent a check directly to the company fixing my car. Allstate failed to inform my dad (whom they sent the check to since he was primary on my car). My dad gave me check to deposit and it was returned to my bank. This caused things to start bouncing on my account and ALLSTATE admitted they didn't know why the representative canceled the check and that we should of been notified check had been canceled but they refused to make my account whole, and stated I SHOULD HAVE called to see if the check was good to cash. ABSOLUTELY REDICULOUS!!
No one should have to call a company that sends out a check to see if the check is good, if it's sent it should be good, and is reasonable to assume that it is by any recipient. I am pi**ed, my only income is unemployment and now my bank takes all of my checks until I have paid my bank back for the $765 check ALLSTATE mailed us. If any of you know a pro-bono lawyer in these hard times who will help me get this money from ALLSTATE please respond.
They also stated they would send me out the overdraft fees I Incurred but it has been about 3 weeks and no check yet. I FEEL SINCE THEY FAILED TO INFORM US THAT THE CHECK HAD BEEN CANCELED THEY ARE FULLY RESPONSIBLE FOR the mess my account is in with my bank and they should both MAKE MY ACCOUNT BALANCED BY HONORING THE CHECK, AND SEND ME AN APOLOGY LETTER IN WRITING STATING THAT THEIR EMPLOYEE CANCELED THE CHECK AND FAILED TO FOLLOW THROUGH by informing us it had been canceled so it would not of been deposited.