GE/Home Depot - They Stood Behind Their Water Heater Warranty!
Water Heater, 50 Gallon Electric - Compliment
WILMINGTON, NORTH CAROLINA -- Replaced my old unit three years ago with a GE from Home Depot for $500. Last year a small leak appeared around the upper heating element. A call to the technical support number and they sent a new element overnight delivery. The leak reappeared. Another call and the technician went through a series of diagnostic questions, concluding that a replacement was in order.
All I had to do was disconnect and drain the bad unit and take it to Home Depot-- they had the replacement authorization online already, and loaded a new unit onto my truck. It was a DIY project that was actually made more pleasant by the good folks at Home Depot and the helpful technician at GE. Thanks for the positive experience.