You Cannot Cancel VONAGE Account
Vonage Phone Company - Complaint
ROANOKE, VIRGINIA -- I struggled 2 hours on my cell trying to get thru to "cancellation". When I did they tried all the tricks not to stop the service. She said she can put it on "hold" for 6 months until I settle in the new place. And she said I owe nothing.
Now I get an email that there is a hidden charge for holding and if the phone is used there is a charge of 50 cents per minute. What a rip off. I am in a hotel looking for a house in a new area 300 miles away.
They de-frauded me. It's 12.30 at night and I cannot get anybody to talk to at Vonage. Their lines are open 24/7 only for new business. What a shame.