Best Buy - Was Told Mother Board Was Bad; Fixed With $25 Cord
Geek Squad - Complaint
KOKOMO, INDIANA -- I took my Dell laptop to Geek Squad because the battery would not charge. Geek Squad agent said I needed new battery, so I spent $115. for a new battery: still didn't work. Agent said mother board was bad and I needed to buy a new computer. Called my regular computer guy and all the computer needed was an original Dell power adapter- I was using a universal- at a repair cost of only $25. Agents are first of all SALESMEN trying to sell you a new computer when there is a very good chance there is no major problem with your computer. I would NEVER trust my computer to Geek Squad.