Alaska Airlines - Customer Service
The last time I am using your service. You got me into Seattle late from SFO, which made me miss my flight to Vancouver by 2 minutes.
Horizon did not want to deal with me so at midnight I finally found your customer service representative who really didn't care. Handed me a hotel discount voucher and when I called them they had no rooms in Seattle.
I called 5 hotels directly and they all had rooms. This is the start of my posting about your service. Good luck!