Bad Business at Best Buy and Very Slow Service
Samsung White 4 Gig Phone - Complaint
DEARBORN, MICHIGAN -- I purchased the new Samsung white 4 gig phone. Within four days I discovered a small like size of your nail crack in the corner of the phone which spreaded just a little to the bottom of the phone. I took the phone back into best Buy within 4 days of my purchasing it with my regular receipt and explained to the guy at the counter what I noticed and what happened. He would barely let me finish my story about their product in which I bought and cut me right off saying to me no we can't take the phone back and can't refund me anything.
The lesson that I've learned with Best Buy is not to ever go there again! My husband and I have spent thousand's of dollars in Best Buy within 1 year and this is how they treat their paying customers. We then immediately closed up both of our accounts and will never apply or purchase anything else with them again. We also let our friends and families know what they will be up against if they purchase any electronics devices and something goes wrong with them they will be just out of luck and money. not to mention the phone I bought cost well over 200.00