Hughes Net - Company Took Back Equipment and Keep My $300.00
Hughes Net Dish TV - Complaint
YORK, PENNSYLVANIA -- Hughes Net requested their equipment back after I cancelled service because I kept having to buy more time because there was just not enough internet service. Because I could not physically get onto my roof I called and was told it would be ok to pay the 30 days and then send back the equipment and I would be issued a refund for the $300.00 cost they withdrew from my account. I payed for the packaging and shipping of the equipment back to Hughes Net and then was told I would not be refunded the $300.00 even though the equipment was going to be rented to someone else because there were no defects.
I wrote to the corporate offices, wrote letters, sent receipts and have been completely ignored. They are very expensive, have horrible customer service. They are theives and the most dishonest company ever.