Sears.com - Sears Is Not What It Used to Be. They Are the worse....
Patio set - Complaint
MIDDLE ISLAND, NEW YORK -- I bought a 7 piece patio dining set, umbrella, stand, & cover. I had it a month, and the glass top just shattered out of no where. After arguing with them, they agreed to take all items back for a full refund. They came and picked up all items, but I was only refunded 1/4 of what I paid. Two months later and many phone calls later, I get another refund, but they decided to keep $70.00. I would never purchase anything from Sears again!! The customer service is terrible.
I tried giving them another chance, but no one ever got back to me.