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Sullivan Brothers Toyota Kingston, MA - They Sold Me a Truck That Almost Killed My Daughter and Myself and New the Truck Was Defective

Complaint
Review by aprilnmichaelc on 2013-07-12
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
KINGSTON, MASSACHUSETTS -- I bought My 1999 Toyota Tacoma in November of 2006.After I bought the truck, I had several issues with it.
On four separate occasions went to the dealership to complain about the crack in the windshield that eventually spread across it and told them to inspect frame .They told me it was my responsibility to fix windshield and there was nothing wrong with the truck.The insurance company dropped full coverage due to cracked windshield.I asked them to take back the truck but they refused .Fixed Windshield in December 2007. Three days later on Christmas Eve, I flipped the truck on Highway 495. A dog ran out into the highway, Not only did the brakes fail,but when I pulled up on the emergency brake, the truck's frame broke which caused the vehicle to roll over three times .The passenger side where my daughter was sitting the roof caved in.

Two months after I rolled the truck, Toyota sent me a letter they wanted the truck back immediately due to the defects that were identical to what happened.The truck had a bad frame and roof caved in when in a accident and, problems with the brakes. Even though Toyota sent me a letter they were recalling truck they still expected me to pay for the truck. I told them I was not paying for the truck due to them selling me a truck that should have not been sold to anyone, that it almost cost my life as well as my daughter's. All I wanted was for them to wash the loan and take it off my credit report which is still affecting my credit.
Comments:4 Replies - Latest reply on 2013-07-12
Posted by clutzycook on 2013-07-12:
If there were no recalls out on the truck at the time you were having issues, it sounds like you should be taking this up between Toyota and your bank. The dealership just sold you the truck, that's all.
Posted by CU on 2013-07-12:
Massachusetts has full coverage on glass, with no deductible, so it WAS your responsibility to get the crack fixed. When you totaled the truck, why didn't your insurance pay off the loan?
Posted by Sullie's buddy on 2013-07-12:
this was the most amusing story that I have read all day.
Posted by clutzycook on 2013-07-12:
CU, she said that her insurance dropped her full coverage due to the cracked windshield.

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