Comcast Corporation - The Worst Customer Service Ever
HOUSTON, TEXAS -- Recently switched from AT&T cable TV to Comcast and I don't even have service with them yet and they are already giving me the blues. I went to the store to pick up my DVR boxes came home to plug them in and they do not work. Contacted Comcast and the representative informed me that a Tech would have to come out and connect from the outside (which the lady who set up my service failed to mention), and they would be here between 8am-10am. So now I'm waiting for an extra 3 days just to get service. I call back the day of the service after 11am due to the service not being connected and the representative told me that its an all day appt and I should be lucky cause some people are waiting a week or two to get connected.
What the heck, who tells a customer that they should be lucky!!!! I can't deal with them so I decided to switch back to AT&T and I'll just deal with the higher bill.