Defective Sneakers - Sneakers Had a Metal Spring Dig Deep Into My Ankle Drawing Blood.
Nike Sneakers - Complaint
BOSTON, MASSACHUSETTS -- Dear Product Manager,
I have been very saddened by my last experience with your Nike Sneakers. I have worn Nike sneakers from 18 years old and am now 42 years old and as you can imagine 24 years is an extremely loyal customer. Although all those years have been good experiences my recent purchase has given me a horrible experience.
I wore the sneakers about 2-3 times in all and the first two times was for a few hours at most. The 3rd and last time I wore them was for the Boston Walk for Hunger, Project Bread on May 5th 2013. I had completed the whole 20 miles and at about mile 15 I noticed my feet were killing me and then looked down and on my left foot there was all blood on the outside of the sneaker. I then continued to remove the left sneaker and my sock was covered in blood and had discovered that something in the back of the sneaker had pierced through the sneaker and into the heel area of my foot. It left my foot with a cut that was very deep and raw in the back of my foot. The excruciating pain I was in due to this issue is unreal. I am still healing now and it is almost 4 weeks after the walk. I had to wear sandals open in the back because of the pain with wearing closed shoes or sneakers.
I can provide the sneakers or pictures if need be, but believe me being so descriptive would allow you to see a clear picture that the product was not well made there was a defect of some sort. Having been such a loyal customer I would appreciate a call or consideration in this matter for this damage incurred by a faulty product so that I may consider to purchase another Nike product in the future by restoring confidence in the name.
Josephine M. Schiavone