Home Depot Stole Nearly $200 From Me
Outdoor - Complaint
HYANNIS, MASSACHUSETTS -- My daughter and I bought my husband an electric smoker for Father's Day. He decided to exchange it, with the cash receipt, for a gas one. The clerk made an error and issued a store credit to make the exchange. When he opened the box of the gas smoker, it was so severely damaged, it would not have worked. He immediately returned it, and requested our money back.
Even with receipts for all transactions, the store manager and the representative at 1-800-HomeDepot, say they can only give us store credit because the clerk did a store credit on the first exchange. That was their fault, not ours. And now we have a credit for a store we will NEVER visit again.