Securustech Inmate Phone Service - To Many Advertisements

Adding Money to My Account
Review by gloriashaffer0528 on 2013-07-14
Rating: StarStarEmpty StarEmpty StarEmpty Star
CHICAGO, ILLINOIS -- It takes much too long to add money to my inmate phone account when I call Securustech. I am forced to listen to several advertisements about the phone service. There is no way to get past this section of the automated massage, although I've heard it thousands of times. It is so annoying. I hate calling this phone service with a passion.

When I have to call this service It's like getting an I.V. inserted in my neck by someone that wants to hurt me. Finally we get started. Then I have to listen to information about different credit/debit cards that don't concern me. At the end of my call I am given a 20 digit conformation number. It will not be repeated. The whole process is much too long. I need a person to conduct my business with.

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