Verizon - Nothing But Problems
Phone and Internet
POUGHKEEPSIE, NEW YORK -- Verizon is by far the worst company I have ever dealt with. First they told me to install my internet equipment wen I received which was wrong. I needed to disconnect my cable first. they said they would be out on a certaine date and I needed to be here. I took off from work and thy never came. they said no it would be 2 days later. I took off again and didn't need to. They gave me a price and then added all of these extra charges witch they never told me about. Any time I called customer service they gave me a different answer and was never able to speak to the person that I spoke to previously. When I asked to speak to a supervisor, they were always busy but would call me back right away. I'm sorry but 24 hours later is not right away.
I just had an issue with no phone service. a teck came out on Sat and said he did his part an the office would have to connect. Today I get a text saying that my issue has been resolved.... well it isn't. I still have static on my phone and cannot hear anything. They claim it's on my end. I've done everything I was supposed to disconnect each phone line etc. This is their problem and trying to say it is mine. and want to send a teck out tom my house and charge me a minimum of $90. NO WAY.
I hate Verizon.... would not recommend them to anyone and would discourage anyone from ever using them.