Empire Carpet - Right Hand Does Not Know What the Left Hand Is Doing
Blinds - Complaint
NEW YORK, NEW YORK -- I called last week and was given an appointment for that afternoon. I had to go out to do some errands and rushed home. When I came home I got a message on my machine they could not make it. Then a few days later on a Friday they called to re-schedule for that Monday. Monday came and I got a call from them, they could not make it. Apparently when you call the 1-800 number they give you an appointment without knowing if the salesman in your area is available.
Needless to say I will not use them again. If this is the customer service they give, I can only guess how it would be to deal with them if there is a problem with their merchandise.