Super Shuttle - Left at Airport With No Ride HOME
SAN JOSE, CALIFORNIA -- I called on July 2, 2013 to get a ride home from the San Jose airport. I arrived on time and called, per instructions, to meet my driver. The operator put me on hold and after several minutes got back on the line to tell me there was no one available to pick me up due to the BART strike that was going on.
The strike was in its fourth day, which meant Super Shuttle knew there might be no available drivers when I booked my reservation, but there was no indication that there would be any trouble. I was left stranded at the airport after a full 14 hours of travel. UNBELIEVABLE. I will not be using Super Shuttle again.