Payless Car Rental - Do They Have Any Repeat Customers?
All of Them - Complaint
LAS VEGAS, NEVADA -- I rent cars 15-25 times a year and I should know better than to rent from one of the off brands but to "save" a couple bucks I went with Payless this time because they were in the Las Vegas rental car center. They must have a top down management theory to suck as much out of a customer as possible up front because they will not come back.
I Have my acknowledgment here for $234? That will be $250 sir. But I have it right here $234 in writing from your company. That will be $250 sir. Great way to start the vacation.
I don't care for any gas insurance any anything, please get me on my way. But sir many people get the blah blah, Very mad at this point, please give me the car and let me go.
Finally get the the POS car that I rented that has a hole in the carpet where your heal rests by the gas peddle bigger than a softball exposing the styrofoam and the cars metal floor. I take a picture to the desk and I'm told they are all like that and they don't have any others to give me.
Drive this POS for 5 days and upon my return there is no one to take it back. Finally one of their sloth like employees manages to crawl out of where ever he was hiding to come out and be rude to the customers.
Pay more money up front at Thrifty or Alamo or whoever.